How can we help you?

ConsignHQ is designed for stores that sell products on a consignment basis in any industry - from resale clothing to art.  

Our Point of Sale (POS) features are designed for stores (or stalls) with a physical location. If you want an online (e-commerce) consignment store contact us about a custom plan.

All you need to run ConsignHQ is a device or computer with a modern web browser and an internet connection. We recommend Chrome as that is where we have done the most testing on; although browsers such as Edge or Firefox are supported too. 

As we are web based there is no software or app that you need to install.  Once you've created your account all your store functionality can be accessed by going to www.consignhq.com and clicking 'Log In'.

You can also connect POS hardware if you wish, but it's completely optional.

ConsignHQ works on both tablets and PC's (most functionality even works on a phone) but for viewing reports, or entering product data, you might find it easier to use a larger screen on a laptop or PC with a keyboard.  As we are cloud based you can use the same account on multiple devices - you can even check your sales when you’re away from the store! 

The first thing to do is create your ConsignHQ account. To sign up for the Standard plan choose the 'Get Started in Minutes' option on the consignhq.com homepage, or go directly to: the sign up page. Choose the email address and password you'd like to use to Log in to ConsignHQ, or if your prefer you can click 'Continue with Google' and Sign in with your existing Google account. You'll then be able to enter your store name and proceed to payment. Once your payment is successfully you'll be returned to the website and your store automatically created, you'll be prompted to enter a few default settings about your store policy.

You can change your store settings at any time, by clicking the 'Settings' links on the left menu (if you can't see the menu because you're on a small screen you might have to click the icon with the 3 lines in the top left corner of the screen.).

On the settings screen you can enter your support email address (how your customers can contact you) if they reply to a report of invoice you send them.

You can also setup your currency symbol (e.g $ or €), your default consignor split when setting up new consignor accounts, and your preferred date format. Your time zone and region is set automatically based on your device settings.

After changing any settings click 'Save' to commit them.

Once you've done this you'll likely want to set your default sales tax rate. When your store was created we automatically added a 10% exlusive sales tax (that means it will be added to the tag price), to change this rate or use an inclusive tax instead (when you are on the settings page) click 'Taxes & Surcharges' on the top menu, then find the Sales Tax item and click 'Edit', change the value field to whatever % you want to use instead. If most of the products in your store will use this rate click 'Is default' (it can also be overriden at a product or transaction level). Then click 'Save'.

Now you're ready to add your Accounts (Consignors) into the system, and then enter your product data! Once you've done that you'll be able to ring up sales and record transactions.